The Staff is fantastic
Luis
januar 2025
Location is excellent. Very quiet and safe. Breakfast is a very well put buffet. The best was the kindness and service from the staff. This was the best pool I ever experience in a hotel. The pool was clean, warm and very well maintained. Great wifi for work. I will definitely come back.
Carmen
mars 2024
I come here often because it is wonderful be to among kind and helpful staff. The customer service is the star is this hotel. The food is great, They recently changed the chef so the food is much better in general in the restaurant.
Carmen
mai 2024
Very friendly staff and great service! When we arrived we were given our room which was in the tower. It was a nice enough room but hubbby had seen online the other rooms which face onto the swimming pool and courtyard. We asked if we could move and we were told we could for an extra fee, which was fine and reasonable. We moved rooms and it was a nice suite with a living room area with sofa bed, dining table and TV, plus the large bedroom with TV as well. Bathroom was a good size too. All was clean. Nice little touch was having few toiletry items available for guest, shampoo & conditioner, soaps, of course, shower cap, cloth for your glasses, hand sanitizer, sewing kit, shaving kit, toothbrush kit (in case youve forgotten yours) Nice lounge bar area plus great service from the bartender there. Restaurant staff was very nice too. Bell boys were very friendly and helpful. Frontdesk staff was great, very friendly, effecient and ready to help. We completely enjoyed our stay there. Also the grounds in the courtyard surrounding the pool were very well maintained.
Celeste
februar 2023
I came here after staying at a not very good hotel with miserable staff, without WiFi or AC. This place was an absolute dream in comparison and I wish I’d come here first. I was greeted by happy smiling staff who couldn’t have been more helpful. The hotel is bright, clean and modern. The pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were lovely (small, but I’m a solo traveller anyway). There was nothing I didn’t like!! Thank you guys so much
Zoe
juli 2023
The pool and suite were very clean and large to stay at. They had a great breakfast and very attentive. Liked the area and very secure. The valet person was very helpful to get all luggages up on 2nd floor.
Chavez
august 2023
This is our second time in this hotel. The staff is kind and welcoming. The breakfast is complete and the pool is clean and warm. I slept deeply in this quiet property. We were on the suites area.
Carmen
mars 2024
Breakfast included that was complete and very good, not just a continental stuff. The Hotel was clean and nice giving a modern vibe and a feeling of security. The Area were the Hotel seemed like a nice area.
Antonio
oktober 2024
Service is great! People are friendly and extremely helpful. I would pick this hotel each time I travel to Guadalajara. Clean rooms, beautiful decoration, and delicious food.
Matias
august 2024
The hotel was so nice and clean, the staff was so attentive and courteous towards us throughout our stay. The breakfast was a great bonus. We will definitely be back.
Alma
desember 2024